Quality Assurance Analyst is responsible for the Quality Assurance (QA) of entitlement data into company's proprietary system (EERS). This position requires both technical and business analyst skills.
- Provides reviews of EERS feeds and assistance to all application teams, feed providers, business information security officers, and anyone else that may require help to feed data entitlements into EERS.
- Initial assessment, triage, research, and remediation of any issues found in the EERS feed.
- Attend conference calls that involve technical questions for enterprise platforms, applications and systems including, but not limited to Mainframe, Active Directory, and UNIX.
- Additional duties may include project management, business process improvement, and overall people leadership.
- Duties include, but not limited to:
- Understand and implement the documented EERS Integration QA process
- Lead meetings with this global community
- 1. Assist application teams in creating high quality entitlement feeds into EERS
- 2. Communicate QA requirements
- 3. Provide continuous improvement suggestions around the QA process
- 4. Track the application team's progress in remediating the feeds and use the escalation process effectively
- Analyze and provide feedback to the teams on feed quality analysis
- Track progress in company tools, including MS Excel
- Produce periodic metrics and reporting of progress, issues and possible risks
- Analyze current entitlement feeds to EERS, noting areas of concern
- Assist other IAM/EERS team members as needed
- Complete additionally any other tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head