Please note that effective 10 October 2022 we only accept applications submitted through the Workday portal. All the internally/externally advertised job openings in the UNHCR Global Service Centre are available on the following website.

JR2201504 - Learning Development Associate

Job Posting End Date
November 21, 2022

Grade
GS6

Staff Member / Affiliate Type
General Service

Reason
Regular > Regular Assignment

Remote work accepted
No

Target Start Date
2023-01-02-08:00

Standard Job Description

Learning Development Associate

 

Organizational Setting and Work Relationships

This job contributes to talent development approaches and activities. The role is to assist in the development of relevant corporate learning and development strategies and the design and delivery of customized solutions for colleagues in functional areas, managers and leaders in order to improve performance and contribute to career pathways. In doing so this will contribute towards building a positive UNHCR learning culture. In addition, the incumbent will also support the design and deliver of learning and development activities related to Bureaux and operational priorities.

Under the direct supervision of the supervisor who will provide overall direction and guidance in connection with the work, the incumbent will provide full scale administrative support to learning activities in area of responsibility. This includes but not limited to preparations of cost estimations, stakeholder management with trainers, venues and field offices, learner management with participants and Learning Management System administration.

The incumbent supports the management of a portfolio of relevant activities in the Unit and may supervise staff members whose performance the incumbent will monitor and whom the incumbent will guide and support in their day-to-day functions.

The job requires the incumbent to contribute the unit¿s work both internally with the Divisions and Bureaux and in coordination with regional and field offices and external partners concerning capacity building and awareness raising activities to ensure appropriate cross-linkages of all UNHCR learning and development programmes with functional and management/leadership component.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

  • Support the training needs assessment, design and delivery of learning offerings including distance learning, coaching, eLearning, workshop and other approaches using various tools and platforms.
  • Support organization and facilitation of workshops, training courses and promotional activities for both UNHCR staff and partners (including implementation of all logistical arrangements relating to promotional and training activities).
  • Support the effective coordination of training activities and liaise on all levels, jointly with key stakeholders on any platform. 
  • Contribute to the development of written materials, guides and job aides to be used for learning/staff development purposes.
  • May manage the delivery of smaller learning activities.
  • Assist the development of written materials, guides, job aides, manuals, etc. to be used for training/learning/staff development purposes.
  • Ensure learning materials are uploaded into the Learning Management system if required. 
  • Contribute input on systems and procedure development.
  • Select information and records in specified formats for use by others in preparing reports, correspondence, technical papers, project or programme plans and general reference documents. 
  • Monitor the expenditure and processes the day-to-day transactions under the approved budget.
  • Enter data into ERP, liaises with other UNHCR sections to facilitate payments and prepares periodic unit expenditure reports and any other ad-hoc reporting needed; compiles statistics as required or directed.
  • Make travel and hotel reservations, prepares travel authorization forms and assembles and dispatches information and training material.
  • Establish and maintain the Unit¿s electronic and hardcopy filing system, including databases.
  • Prepare consultancy contracts and/or internship documents, reports as required.
  • May supervise and/or train interns.
  • Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

 

Certificates and/or Licenses

Administration;    Adult Education;    Business Administration;

Communication;    Project Management;   Human Resources;

Human Rights;    Information Management;   International Development;

International Law;   Journalism;    Logistics;

Management;    Organizational Development;  Social Work;

Politics;    or other relevant field.

(Certificates and Licenses marked with an asterisk* are essential)

 

Relevant Job Experience

Essential

Minimum 3 years of relevant professional experience in progressively responsible administrative functions, preferably related to administration, pedagogical activities and/or provision of training. Experience with an Enterprise Resource Management system.

 

Desirable

Prior exposure to functions related to office administration. Experience with UNHCR's operations and procedures. Experience with distance learning and learning management software. Exposure to UNHCR specific learning/training activities.

 

Functional Skills

*CO-Cross-cultural communication
*CO-Drafting and Documentation
*IT-Computer Literacy
*IT-Microsoft Office Productivity Software
*RC-ISAD(G) cataloguing systems
ED-Adult education and training
TR-Assessment of Learning Needs
TR-Capacity Buidling
TR-Design & development of learning solutions including for e-learning & distance learning
TR-Evaluation of Learning Activities
TR-Implementation of Learning Management Systems
TR-Training - Virtual and face to face
(Functional Skills marked with an asterisk* are essential)

 

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Additional information:

Candidates must be legally present in Hungary at the time of application, recruitment and hire.

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.

For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.

NOTE: A completed and relevant minimum first level university degree (equivalent to BA or higher) shall count in full (100%) towards the required years of work experience. Priority will be given to eligible applicants meeting the full requirements

 

Remuneration

In case of appointment, a competitive compensation and benefits package is offered.

Salary range: NET 558,082 HUF- NET 654,280 HUF..

 

BENEFITS:

Annual leave: UNHCR staff members holding a fixed-term appointment will accrue annual leave at the rate of 2.5 working days for each full calendar months of service (i.e. 30 working days per year).

Pension system: Staff members holding a fixed-term appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF).

Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.

 

Required languages (expected Overall ability is at least B2 level):

English

 

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

 

Nature of Position:

This job contributes to talent development approaches and activities. The incumbent assists in the development and delivery of relevant learning and development solutions for UNHCR’s workforce with a focus on managers, leaders and teams in line with the DHR/GLDC’s strategic goals to enable good people management and develop leadership excellence and capacity, while contributing towards building a positive learning culture. Under the direct supervision of the supervisor who will provide overall direction and guidance in connection with the work, the incumbent will provide full scale administrative support to learning activities in area of responsibility. This includes but not limited to preparations of communication materials, stakeholder management, and system administration in Workday. The incumbent supports the portfolios of relevant activities in the Section and collaborate with, guide and support team members in their day-to-day functions. The role requires the incumbent to contribute to the Section’s work both internally within UNHCR and with external partners concerning capacity building and awareness raising activities to ensure alignment with DHR/GLDC strategies as well as appropriate cross-linkages of UNHCR talent management approaches.

 

Additional Qualifications

Skills

CO-Cross-cultural communication, CO-Drafting and Documentation, ED-Adult education and training, IT-Computer Literacy, IT-Microsoft Office Productivity Software, TR-Assessment of Learning Needs, TR-Capacity Buidling, TR-Design & development of learning solutions including for e-learning & distance learning, TR-Evaluation of Learning Activities, TR-Implementation of Learning Management Systems, TR-Training - Virtual and face to face

Education

 

Certifications

Administration - Other, Adult Education Certification - Other, Business Administration - Other, Communication - Other, Community Development/Social Work - Other, Development Studies - Other, Human Resources - Other, Human Rights - Other, Information Management - Other, International Law - Other, Journalism - Other, Logistics - Other, Management - Other, Political Science - Other, Programme Management - Other, Project Management - Other

 

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

Sector(s):

  • HR, Human Relations
  • Training, Developing
  • HR Generalist, Specialist

Applications can be submitted here:

Apply via "Jelentkezem" button underneath!

Cégnév: ENSZ Menekültügyi Főbiztosság Globális Szolgáltató Központ
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