German Speaking Performance Management Specialist

Aggregate function:  Shared Services

Business Area:  Business VOIS

Posting Country:  Hungary

Full Time / Part Time:  Full Time

Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Hello there! We’re Vodafone Intelligent Solutions (also known as VOIS) and we’re looking for a

German speaking Performance Management Specialist

Your role in a nutshell: 

Preparation, Communication and follow up of complex Analysis, Presentation, Assessments in the field of Sales Performance Management, in the purpose of supporting the Vodafone Business Unit (VBU) performance management in all Vodafone Business sales channels. Creation, cooperating in creation, developing of supporting Analysis and Presentations.

Definition, Discussion and gathering input of content of relevant measures with the relevant areas (Vodafone Business Unit Sales, Marketing, Finance), with the goal to create and maintain a common approach in visualization and capturing measures of/for achieving the sales targets and measures. 

Translates decision, input of Management towards Sales, works on feasibility and requirements with the goal to create relevant implementable measures in efficient and timely manner. Working closely with VBU Partners and actively supports VBU specific Performance Management activities.

• Creation of analyses on sales performance as a decision support basis for first and second level VBU Management, under or in cooperation with onshore Performance Management & Planning team
• Takeover and ownership of individual tasks and projects
• Drive business efficiency by taking accountability of providing accurate data and high-quality insights
• Drive better understanding of business activities and lifecycles, sales data and its key performance indicators via in-depth analysis, and being able to create better insights
• Supporting the development and implementation of sales steering measures (incentives, frameworks, etc.) that are effective in the fast-paced Telecommunications and ICT market
• Create and maintain platforms for actionable insights and to optimize efficiency of Sales Performance Steering
• Support identification of relevant factors (chances, risks) which translate into actions and support decision making of relevant actions
• Develops own ideas and proposes new approaches by innovative thinking
• Support of identification of relevant actions to counteract poor performance in one to two sales channels
• Close cooperation with onshore Planning, Performance Management, Finance, Marketing and Sales
• Focus and prioritization on sales measures with the highest business impact, under discussion with Head of Department and Senior Performance Manager and with taking into account the organizational aspects and a     360° perspective
• Develop and maintain great relationships with all stakeholders with direct or Partner Market colleagues, and within Partner OpCo, and other local organizations
• Accompany the creation of performance management dashboards (Qlikview / Qliksense / Power BI) +understanding and incorporating business needs and requirements of the partner
• Deep understanding of the business paired with analytical and tactical thinking
• Solving tasks based on targets with own room to maneuver, methodical competence and structured handling of business metrics
• Support of overall VBG target performance steering to achieve Detailed planning and relevant targets
• Involvement and cooperation in sales steering, coordination and creation of adequate sales targets, and give input to translate this into relevant sales incentives
• Close cooperation and coordination with all relevant VBG business units and departments
• Adapting to budgetary changes of the sales teams within the fiscal year according to management decisions
• Creation of adequate measures to influence the performance and incentives of sales

• Excellent German and English language skills
• 8+ years’ experience in business support positions, minimum of 2-3 years experiences supporting Vodafone Business Germany / similar functions
• Quick perception and ability to implement requirements in a flexible and timely manner
• Proactive thinking and style of working, easily approaching relevant Stakeholders, Colleagues, relevant departments for relevant and on-time input.
• Ability to transfer technical data into business relevant information, Derivation of measures from extracted data-insights
• Ability to lead (sub-) projects within own business unit 
• Excellent ability in working in teams, positively influence Colleagues, very good communication skills, strong objection handling skills
• Experience in data analysis, interpretation, reporting and presentation of findings and results, drive decision making, increase transparency and efficiency of sales steering
• Experience and understanding of company internal systems, processes, organizational and functional structures, ideally TelCo Industrial knowledge or ability of understanding relevant structures in a fast pace
• Experience in development of tools, preparation and presentation, communication of data 
• Highly advanced MS office (Excel, Access, Power Point)
• Ability to balance conflicting interests and make decisions based on incomplete or unreliable information, Decision-making skills

• A dynamic environment where innovative ideas are always welcome 
• A collaborative community where your professional goals and work are supported by a diverse team 
• A supportive internal coaching and mentoring culture 
• Corporate assets including a laptop and mobile phone with subscription (unlimited voice, text message, and data within the EU) 
• Cafeteria package 
• Private Medical Services 
• Employee Assistance Program to support your wellbeing and mental health 
• Life and accident insurance 
• You can work remotely overseas for 20 days a year 
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption 
• You and your family members can enjoy several discounts from our partners 
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week 

We are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then VOIS is the place for you. 

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.