Customer Service Agent – Multilingual Support

• Respond to customer inquiries, complaints, roadside assistance requests, suggestions, and feedback via calls, emails, or live chat.
• Deliver timely, effective solutions while building trust and satisfaction.
• Accurately document and escalate complex cases when needed.
• Continuously improve service quality through feedback and performance insights.

• Bachelor’s degree or equivalent; previous customer service experience is an advantage.
• Native proficiency in one of the listed languages, plus B2-level English or higher.
• Fast and accurate typing skills, along with strong computer literacy.
• Excellent problem-solving abilities, resilience under pressure, and a customer-first mindset.
• Professional, well-organized, and committed to continuous development.

• International work environment.
• Collaborate with a diverse team of professionals from around the world.
• A supportive and inclusive work culture.
• You can use your English language skills on a daily basis.
• Opportunities for career growth and development.
• Career opportunities in electric vehicles: Be part of the innovative and rapidly growing electric vehiclestry.
• Cross-national training: Participate in training sessions across various countries, gaining valuable global insights.
• Multilingual training:Enhance your language skills with our comprehensive training programs.
• Competitive salary and benefits.

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

If you align with our mission and have the skills we need, apply to be our Customer Service Agent in Hungary, Budapest today. Join us in our journey towards a sustainable future!