- Collection & Dunning: Negotiate payment schedules, monitor agreed terms, and manage the dunning process (payment reminders).
- Problem Solving: Manage disputes, including corrections, cancellations, and Credit Note issuance. Perform root cause analysis for non-payments.
- Relationship Building: maintain daily contact with the French entity and clients in French.
- Risk Management: Identify and mitigate the risk of non-payment; ensure all recovery steps are taken before legal procedures.
- Database Maintenance: Validate and update customer accounts in the database.
Elvárások:
- Language Skills: Fluent French is a must for daily communication. Strong communication skills in English are also required.
- Experience: Approx. 2 years of experience in a Cash Collection, Accounts Receivable, or a financial Customer Service role.
- Education: University degree (preferably in Finance/Business, but not mandatory if you have relevant experience).
- Soft Skills: Strong customer orientation, excellent negotiation skills, and a proactive attitude.
- Tech Stack: Good understanding of the O2C (Order to Cash) process. Knowledge of SAP FI is a plus.
Egyéb információ az állásról:
Do you value stability, an international environment, and a healthy work-life balance? Are you a fluent French speaker looking for a role where your language skills are essential every day?
Our partner, is a pioneer in their industry, operating with unbeatable technology around the globe. We are looking for a new team member to join their, dynamic French-speaking Cash Collection team in their Business Service Center in Budapest.