Outbound Shift Leader

Founded in 2014 in the Czech Republic, Rohlik is the European leader of e-grocery in Central Europe. Already active in the Czech Republic (Rohlik.cz), Hungary (Kifli.hu) and Austria (Gurkerl.at), Germany (Knuspr.de) and Romania (Sezamo.ro). By owning its end-to-end operations, including all technology in-house, Rohlik provides a superior customer experience and the freshest food from local farmers and artisans, as well as a broad supermarket selection.

Are you a natural leader with a passion for logistics and operational excellence? Do you thrive in a fast-paced environment where every decision you make directly impacts customer satisfaction? If so, we want you on our team!
 
As an Outbound Shift Leader, you will be at the heart of our order completion process, ensuring smooth warehouse operations and timely, high-quality deliveries.
What you will do:

• Coordinate team leaders and supplier staff for efficient workflows
• Manage shift scheduling and workforce allocation for optimal coverage
• Oversee administrative tasks and maintain accurate reporting
• Monitor and improve warehouse performance, including productivity and discipline, process improvements
• Ensure customer satisfaction by overseeing order accuracy, slot availability, and on-time deliveries
• Solve operational challenges with quick decision-making
• Maintain safety and compliance, ensuring health and safety rules are followed

• 3+ years of experience as a Shift Leader, managing up to 50 team members
• Strong communication skills in Hungarian and English, fostering smooth cross-team collaboration
• Advanced technical proficiency and a data-driven mindset
• Composed under pressure, thriving in fast-paced operations
• Customer-focused attitude

• Your work will have a direct impact on the company's results
• We will implement your good ideas almost immediately – not waiting for the approval of the headquarters somewhere in the world
• Your work has to be innovative and meaningful, we do not want to follow trends, but set them
• Last but not least, we mainly offer a fair reward and the possibility of professional growth and education, also a great bunch of people around and a legendary company events