Application Support Engineer (Workday)

• Platform Support: Provide Level 1, 2, and 3 support for Workday and other SaaS applications, troubleshooting configuration and integration issues.

• Incident Resolution: Manage incidents, service requests, and system alerts within SLAs, performing root-cause analysis on recurring issues.

• User Management: Support user onboarding, maintain access and permission structures, and perform regular audits of security settings.

• Upgrades & Maintenance: Assist with Workday patching, application upgrades, and coordinate UAT cycles with business teams.

• Data & Compliance: Support data quality initiatives, assist with integration monitoring, and ensure application changes follow IT governance and compliance frameworks.

Elvárások:

Requirements

• Must have Workday HCM Core knowledge and hands-on experience supporting Workday environments.

• Strong understanding of Workday configuration, security, and data management.

• Experience with SaaS enterprise applications and integrations (APIs, data flows).

• Familiarity with ticketing systems (e.g., Jira, ServiceNow) and ITIL-aligned support processes.

• Strong communication and stakeholder management skills, with the ability to translate technical issues for business users.

• Good to have: Other Workday certifications (e.g., Payroll, Recruiting, Talent & Performance, Integration) or a Bachelor’s degree in IT/Computer Science.

Egyéb információ az állásról:

Our partner, Alpha FMC is bringing their impressive UK success story to Hungary, building a brand-new Global Business Center in Budapest. They are looking for an Application Support Engineer to maintain and enhance core enterprise platforms, with a primary focus on the HR (Workday) ecosystem. They offer a unique environment that prioritizes an inclusive culture and service excellence from day one. In this role, you will help ensure smooth day-to-day operations and resolve issues efficiently within a collaborative, supportive, and social international team. It is a rare chance to join a community that values teamwork, celebrates success, and genuinely enjoys working together to build a fresh operation.