Senior L2 / L3 Infrastructure Support Analyst

In the IT Services area, TCS implements the best in class solutions in the Business 4.0 era to enable strong digital foundations for our customers worldwide. We are working with a wide range of technologies and programming languages.

• Responsible for providing L2/L3 support for multiple applications. Owning application issues end to end and tracking and closure of Incident, Problem and Service Requests. Responsible for Change Management also.
• Propose and implement Health Checks, update documentation in Confluence/SharePoint.
• Implement application monitoring and establish key KPIs. Coordinate with Application Vendors for Product Issues.
• Track and implement security patching and implement OS and Application vulnerability mitigations.
• Work with Project Teams for successful implementation of projects and follow the Operational change processes.

• 5+ years of experience with Redhat 8, 9 Administration, OS and Security Patch management
• Shell/Perl/ Python Scripting.
• Java Script knowledge and previous relevant experience in maintenance and support of application built in Java.
• Good Experience on ITIL, Change, Incident, Problem, Service and SLA Management.
• Experience in working in a Virtualized Environment with knowledge of support and maintenance of Redhat VMs.

And we appreciate it if you have:

• Knowledge of Telecom Domain and concepts
• MSSql/Oracle DB – Basic knowledge of writing queries and extracting data form tables
• Knowledge of Network related troubleshooting concepts and Networking Protocols

• TCS has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
• We provide a wide range of benefits, including a market-leading comprehensive private health care package.
• We offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth.
• At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
• You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
• You can seize the day with us at our company events, hobby clubs, and sporting initiatives
• An attractive compensation package.

About your contract:

• Full time, indefinite.
• Working hours: 40 hours/week, office hours (hybrid).
• Legal requirements: You need to be to be currently eligible to work in Hungary.

Please only include in your CV information that is relevant for your application to this role.

Our recruitment team will carefully review all applications and will connect with those applicants that meet our current requirements.