Training manager

• Mapping in-house developments, designing training courses, and preparing training material.
• Constantly maintaining the latest professional, training domain-related knowledge.
• Conducting training sessions in a virtual environment.
• Responsible for Moodle/Ilias tools or other Learning management system usage.
• Effectively using any integration, rotation, and growth programs on the individual/team level.

• Have 2 years of professional experience within a BPO/SSC environment.
• Constantly maintains the latest professional, training domain-related knowledge.
• Possess effective communication, presentation, and facilitation skills.
• Effectively works in a fast-paced and dynamic environment.
• Effectively delivers training sessions in English as well as in Hungarian.

• Competitive Salary
• Fully Remote Work: Enjoy the flexibility of working from home.
• Collaborative Environment: Work with a supportive and motivated team.
• Career Growth: Opportunities for professional development and learning in a forward-thinking company.

Founded in 1999, United Call Centers is a global leader in multilingual customer support, operating in over 40 countries and offering services in 50 languages. With a strong focus on sales, we are committed to providing excellent customer service in a wide range of industries.
At UCC, we are currently seeking an experienced and dynamic Training Manager to join our team. If you have a passion for learning and development, effective communication skills, and experience in the BPO/SSC environment, this opportunity could be for you!